F-A-Q
How big of a project can you handle?
Initially, for a new client, we prefer dealing with projects in the range of 30 hours to 1000 hours (approx. time required to complete the entire project) in size in a month. Then we can increase the size gradually, and once we get fully accustomed to the client’s specific requirements, we would be happy to handle projects of any size of that particular client.
How can I be sure of your service quality?
We can provide you with the necessary samples. If you so require, we would be happy to provide you with a no obligation free trial to prove our competence as well as our quality.
How do you charge, per hour or per project?
Our service charges / rates mostly depend on the complexity of the project.
What is your process and time taken for ramping up the team?
- Gather requirements
- Check internal resource availability and allocation
- Re-assign team members appropriately
What is your mechanism for monitoring quality during the process?
What is your defect logging & tracking process?
How do you monitor your delivery status?
What is the normal procedure you follow for CAD projects?
Clients provide us with the inputs and requirements via e-mail, ftp or as hard copies. We then review the requirements including expected delivery time, and contact client for further clarifications, if any. We then submit quote for the project based on the requirement analysis. We then send status updates and proofs of the project in a pre-defined timely manner. Incorporate changes as per feedback from the client and complete the project, and send it back to the client within the committed delivery time/schedule.
What inputs will you require to give a fix bid estimate for the following projects?
For 2D Drafting:
Architectural: Architectural Foundations, Floor and Roof Plans, Sections, Elevations, Typical details or Standard details, Drafting standards if any particular standard has to be followed, etc…
Structural: Structural Framing Plans, Sections, Elevations, Typical details or Standard details, Drafting standards if any particular standard has to be followed, etc…
Electrical: Architectural & Structural in 2D AutoCAD Format. Reflected Ceiling plan, details of light fixtures, Single line diagram, Load Schedule etc…
MEP: Architectural & Structural in 2D AutoCAD Format. Reflected Ceiling plan, All Services drawings in CAD format for coordination. Details of fittings, accessories, Equipment etc…
HVAC: Architectural & Structural in 2D AutoCAD Format. Reflected Ceiling plan Single line AC layout. Details of fittings, accessories, Equipment etc…
For 3D Modeling:
Architectural: Architectural Foundations, Floor and Roof Plans, Building Sections, Wall Sections, Elevations, Typical details or Standard details, Reflected Ceiling Plans, Doors, Windows and openings schedules, Modeling standards, etc…
Structural: Structural Framing Plans, Sections, Elevations, Column schedule, Beam Schedule, Joist schedule, Typical details or Standard details, Truss Placement plans and profile details, Modeling standards, etc.
Electrical: Architectural & Structural in 2D AutoCAD Format. Reflected Ceiling plan, details of light fixtures, Single line diagram, Load Schedule etc…
MEP: Architectural & Structural in 2D AutoCAD Format. Reflected Ceiling plan, All Services drawings in CAD format for coordination. Details of fittings, accessories, Equipment etc…
HVAC: Architectural & Structural in 2D AutoCAD Format. Reflected Ceiling plan Single line AC layout. Details of fittings, accessories, Equipment etc…
For BIM
Architectural: Architectural Floor and Roof Plans, Building Sections, Wall Sections, Elevations, Typical details or Standard details, Reflected Ceiling Plan, Door, Window and openings schedules, Flooring plans and finish schedules, Details of all building materials and finishes, Modeling standards, etc…
Structural: Structural Framing Plans, Sections, Elevations, Column schedule, Beam Schedules, Joist schedules, Bracing schedule, Typical details or Standard details, Truss Placement plans and profile details, Modeling standards, etc…
Electrical: Architectural & Structural in 2D AutoCAD Format. Reflected Ceiling plan, details of light fixtures, Single line diagram, Load Schedule etc…
MEP: Architectural & Structural in 2D AutoCAD Format. Reflected Ceiling plan, All Services drawings in CAD format for coordination. Details of fittings, accessories, Equipment etc…
HVAC: Architectural & Structural in 2D AutoCAD Format. Reflected Ceiling plan Single line AC layout. Details of fittings, accessories, Equipment etc…
For Drafting & Detailing:
Design drawings or hand sketches showing the details. Architectural and structural plans, elevation section for building drawings along with schedules, openings. Equipment catalogs, industry codes used and details of fittings and accessories, etc.
For MEP Coordination:
Complete set of Architectural & Structural drawings, and MEP design drawings. Also reflected false ceiling plans. Equipment catalogs, typical details for connection, mounting details of equipments, types of connections, fittings, catalogs for accessories. If fire fighting is required then relevant design drawings is required as well.
What format of files do you accept?
WWe accept almost all types of CAD / Image file formats.
How do I send assignments down to you?
You can use Email or FTP to send assignments to us. You can even send us your sketches using snail mail at our India address.
What are your reporting mechanisms during project execution?
- Issue scope of work
- Discuss the delivery schedule with the clients
- Issue RFI’s
- Send weekly reports
- Send progress reports
How do I know you’ll keep my sources confidential?
We would be more than willing to sign a Non-Disclosure Agreement (NDA) on client’s request.
Can you provide any references?
We normally do not provide client references, as we sign NDA with all of our clients.
What is your normal working hrs?
We normally work 40 hours a week. However, depending on the client’s urgency we can arrange for shifts to complete the project within the required time.
How many years experience do you have in this industry?
We have over seven years of solid experience in the business outsourcing industry.
What is the experience level of your resources?
The experience level of our resources range from 3 years to 15 years.
Where is your office located?
We have offices in the US as well as India.
What is the preferred means of communication? (Email, MSN, Yahoo, phone, fax, etc)
We prefer Email and Chat (MSN/Yahoo/AIM/GTalk/Skype). You can also get in touch with us using our US phone and Fax numbers.
How do we pay you?
You can pay us using Wire Transfer, Check/Cheque or PayPal.
INDUSTRIES WE SERVE
- Residential
- Commercial
- Retail
- Corporate
- Educational
- Institutional
- Industrial
- Healthcare
- Hospitality
- Defence
